Notifications of new show notes and edits are tweeted at: twitter.com/ddhart.
– They're tagged with #Zentech.
– When what's said is unclear to me (or I'm unfamiliar with a topic) I tend to quote (" ") verbatim.
– Editor's comments are delimited by < >

Both Paul and Glenn were in studio

During the show, Glenn said he will post the audio for this show. You should be able to find it here, eventually.

Glenn tried to start a Google Hangout for today's show with no success. Earlier, he managed to 'schedule' a Hangout for today using the Chrome browser but he didn't know where to go to actually start the Hangout.
– When he tried using Firefox, he couldn't get it to download and install a needed plugin. He speculated that you'll have to use Chrome if you're on a PC.
– To find Hangout content for Zentech, go to Youtube and search for the words: zen tech kvmr
– He thought the process doing a Hangout is a lot more complicated than it should be.

Paul shared a historic factiod. Until recently, it was thought that the Mayans had no use for the wheel because they didn't have beasts of burden. Now, toys they made for their children have been found that have wheels.

The guys went to the Maker Fair last weekend, but on different days. Glenn used public transportation from the Millbrae Bart Station to the fair. It was noted that it actually costs less to take Bart all the way to Millbrae than it costs to go to the S. F. Airport, which is along the way.

Paul said that there are apps now for bus schedules.
– There is a free GPS mapping app called OsmAnd which shows transportation routes.
– And there's one called something like Muni just for San Francisco's public transportation. The Muni app is a work in progress and will soon be able to tell you when the next bus will arrive at your stop. The S. F. busses have GPS chips onboard that communicate with the dispatch center.
<This looks like the home page for OsmAnd:
Download the app here:
Also check this out
There are several apps for the Muni, here's one.>

Glenn has been using an app called Embark for Bart schedules. But it failed him during his trip to Maker Fair: it kept saying "no data found". Instead, he discovered that the Bart website worked well in providing real-time info, and he didn't have to use the app at all. On the Bart site, he used the item called "Real Time Departures".
<It looks like Embark is only for iDevices. And there are versions for other cities too:
Embark's home page.
Embark & other similar apps for Android can be found here:>

Paul said those who create apps for mobile devices can register a web address using .mobi as the top level domain. The creator of the application has to demonstrate that the address being registered is intended for use by mobile devices.

A website using web access protocol (WAP) is able to recognize when someone with a tiny screen (mobile phone) is trying to view it. So when you use your phone to view the Bart site, Bart will format the content to fit the small device. However, using the Bart website isn't always convenient, like when you lose your connection while underground. So using an app, which can download and store some of the data, still has some advantages.

Some things seen at the Maker Fair:
– Art objects made from LED lights.
– People in various costumes.
– Vehicles of different types, including wooden frame bikes.
– The Pedal Power Performance Stage had 14 bikes connected to it. <This may be similar to The Shamancycle mentioned during the 8-28-13 show>.

Paul briefly talked about a gift he received and just got around to using. It's a water rocket consisting of a base that's screwed on to a plastic soda bottle that has fins attached. The bottle is partly filled with water and is pumped up with air. The pressure eventually blows the base away from the opening allowing the pressurized water to propel the bottle skyward. He was impressed with the height it reached: maybe 300 or 400 feet. He plans to attach a webcam to it eventually.

Ed called saying his laptop "crashed". He wanted to "reset my programs" and was told by a technician that its memory was too small, the computer was too old and that he should get a new computer. He wanted to know what to look for in a new machine. He downloads music to practice singing and he burns CDs to share with other members of his choral group.
– You may want to consider a tablet instead of a laptop. Often, people have a tablet to compliment their computer but they use the tablet with increasing frequency.
– For web browsing, email etc., the tablet is just fine. If you do a lot of typing, go with a computer instead.
– In a laptop, look for a Core I3, I5 or I7 processor, Glenn suggested.
– Tablets don't come with CD/DVD drives. But on an Android tablet you'll most likely be able to attach an external drive. <Not so with the iPad, as I recall>.
– Some laptops don't come with CD/DVD drives, like later models of the Apple Mac. Consider using storage on the internet (the cloud).
– Instead of burning CDs, get a Google Drive account to store the music where it can be communally shared with the other members. You can even play the music directly from Google Drive.
– If you go with a PC, Glenn suggested one with Windows 7 rather than Win8.

Ed then asked if he would be able to buy an iPad for less than $400.
– The 16gig Mini is $399, if Glenn recalled correctly. A 32gig iPad is about $599.
– Also consider a Mac Mini at around $600, though you'll have to add an external CD/DVD drive for under $50, and a monitor

There are a couple of pieces of software Paul meant to talk about today but will hold off until the next show. Both are free looping applications that take a piece of audio and make it repeat in creative ways while creating multiple tracks.

One is called SooperLooper for the Mac or PC,
– Look up SooperLooper on Youtube to get an idea of what it does. Paul said the instructional video is very good.
– It's also available as an "audio unit", a .au file. That means you can run it in Logic Pro, though it drove Paul nuts when he tried to.
– You can use SooperLooper with a mouse & keyboard, but it can be controlled with Midi instruments where you don't even need a monitor screen.
<I had trouble finding a PC version. Maybe it's only for the Mac>
<I did find a couple of links that may be helpful here and here.>

The other looping program is called Mobius for the PC

Mark called. He was listening to a program about radiation from cell phones, smart meters and microwaves. He's taken some steps to limit his exposure and wanted to know what the guys thought about the radiation issue as well as their thoughts on nuclear power. He saw the movie called Pandora's Promise where some anti-nuclear activists now think nuclear power is not so bad.
– Glenn said that he's no expert on this but is skeptical about claims of harm from such radiation. He's not aware of any research that shows harm.
– Paul said we're often exposed to radiation that we don't suffer from, like the 60 cycle AC current that comes in to our homes or all the radio and TV radiation all around us.
– There are even people in the flight path of aircraft that are exposed to microwave radiation without ill effects.

With regard to nuclear power, Paul doesn't see a good argument for it, given and the alternative energy sources coming online: wind and solar. But Ed argued that the alternative energy still requires backup <peak power, I think it's called> and that nuclear is cleaner than fossil fuels. Paul pointed out the nuclear accidents that have happened and that we tend not to learn that much from them. My take on Paul's comment is that we can't really avoid accidents, "there is no such thing as an accident, there's only the unforeseen", Paul said.

Glenn thought that if we're going to rely on nuclear, we'll need to build in the safety that the nuclear industry is, at this point, unwilling to pay for.

The disclaimer:
The views and opinions expressed on this show are those of the speakers only and not necessarily those of KVMR, its board, management, staff or contributors.

Meteom <me.tee.yom> called. She has a relatively new computer and burned a CD for the first time. The CD only plays on her computer, not in her CD player.
– You should burn it as a 'music disk' not a data disk, Paul said. But she said that's what she did.
– Try playing it in some other CD audio player to see if the problem persists. Some old players don't like burned disks. But she said her player has played burned disks before.
– Glenn asked if she created .wav files or .mp3 files. She said .mp3. Glenn said many CD players can't play .mp3, try creating .wav files.
– You may have burned the disk at a speed that's too fast. try a slower rate.
– To find where to change the burn rate in Media Player, which she uses, google the words; windows media player audio burn.
<What I think the guys were getting at was to burn the CD in Red Book Audio (the form commercial music CD come in) and not .mp3 OR .wav (which actually produce a 'data' disk).

Last update 10:47 PM 5/28/2014

Notifications of new show notes and edits are tweeted at: twitter.com/ddhart.
– They're tagged with #Zentech.
– When what's said is unclear to me (or I'm unfamiliar with a topic) I tend to quote (" ") verbatim.
– Editor's comments are delimited by < >

Both Paul and Glenn were in studio

During the show, Glenn said he will post the audio for this show. You should be able to find it here.

It wasn't until well into the show that Glenn tried to create a Google Hangout to broadcast this show. He was not successful — he's still experimenting with this service.

Glenn thanked supporters of KVMR. If you'd like to become a supporter, please visit KVMR.

Glenn noted that a pair of tickets to the Maker Fair was given away to Doug during the last show. Another pair will be given away today. The Maker Fair will be at the San Mateo County Events Center this coming weekend — Sat the 17th 10am to 8pm and Sun the 18th 10am to 6pm.

There will be a shuttle (Maker Fair event bus) between the Millbrae "transportation hub" and the fair. Public transportation options are recommended because parking at the fair is very limited. More info and an app for your mobile device can be found here. People who would like to carpool to the maker fair call Glenn or Paul at KVMR 530-265-9073 and leave a message or contact Paul using zen at kvmr dot org.

Glenn talked about a KVMR volunteer who used a KVMR computer to log in to either Yahoo or Google using Google Chrome and was given the option of using her son's or husband's account. She was surprised at being given access to other people's accounts on something other than her home computer.
– It's a new feature that when you "sign into Google Chrome, the browser, you suddenly now have synchronicity between all of your computers". Synching means information (e.g. bookmarks) is available wherever you login.
– Glenn warned, "Don't log into your Google Chrome account".
– When you first install Chrome you're given the option to create a login to the browser itself. Paul said Chrome is usable without a login.
– Be careful when using a public computer with Chrome. If you used a login, go to settings, look for your user name and sign out ("disconnect account").
– Paul's used the search terms: chrome login credentials sync, and I think this is what he found: Protect your synced data
– Glenn said he'll do more research on this.
– Paul said he uses a bogus, throwaway Gmail account to try things out. He sometimes uses it to "see what Google Plus looks like to a stranger that's not subscribed to anything".

Mac users have a app called Apple Keychain that manages username and passwords.
– Only one master password is needed to accesses the Keychain.
– Various applications on the Mac — Thunderbird, Safari, network logins etc. — can use the Keychain for signing in.
– You only need to remember the master password
– Those using the Mavericks operating system (10.9) will find that the Keychain can be stored in the cloud in encrypted form. But there's the potential of havoc if it's cracked. When a company provides encryption, they guaranty only that it hasn't been broken into YET.
– The Heartbleed defect (from the 4-30-14 show) could have, but not necessarily did, compromised your Keychain's master password, if you typed it in and was sent thru a vulnerable SSL connection.

Projects that Google is working on can be found at their Labs site.

A few years ago they launched a project called Google Expert where you can pose a question to real people and obtain an answer, at a cost.
– Some people have provided technical computer support thru Google Expert at a rate of $30/hr, as Paul remembered.
– More recently, people have been using Google Hangouts to provide support using the remote desktop and remote viewing features of Hangouts <mentioned in the 4-23-14 show>.
– Google is buying up companies to add various feature to Hangouts — teleconferencing, chat etc.

Paul said various KVMR programs are available as podcasts. Go to kvmr.org and click on 'Podcasts'. For legal reasons, podcasts with substantial music content can't easily be provided — there is a "2 week moratorium" on music programming.

Paul is doing some work on his house and mentioned the ReStore on Loma Rica Drive, which he likes a lot. He recently got a garbage disposal there. He talked a bit about how the blades in it worked, and about getting it choked up and having to take it outside to clear it out.

Paul said the internet is great for the videos and animations that explain how things work or how to fix stuff. <Youtube should be a good place to start>

The disclaimer
The views and opinions expressed on our show are those of the speakers only and not necessarily those of KVMR, its board, management, staff or contributors.

Brian called. He has a couple of iMacs that are 3 or 4 years old. He upgraded them to the Mavericks operating system and new he gets the "spinning beach ball all of the time".
– Mavericks, itself, won't install on underpowered Macs so that shouldn't be the problem.
– Go to the application folder -> utilities -> disk utilities and check the disk for "permission problems".
– Also, in the upper right, there is what's called Searchlight (or maybe Spotlight). Type 'console' into the box. Console is an app from the Unix days that will show you the error messages. Look for the message 'disk io error'.
    If there is no other disk other than the internal drive, that message means there is something physically wrong with the drive. If the disk utilities are unable to fix it, the console will say 'unable to repair disk' and the disk is toast.
– A less likely fix, and more applicable to laptops, is to reset the programmable random access memory when you start up the computer. There is a setting that Paul didn't explain. He asked Brian to message him if the first 2 things didn't solve the problem.

At this point, Glenn asked people to call in to win the Maker Fair tickets. The first caller and winner was Karen.

Finally, Paul talked about fixing a misbehaving Mac laptop by resetting the SMC (System Management Console). Unfortuately, MacBooks made in the last 3 or 4 years have a built-in battery.
– First of all, don't open the Mac to pull the battery unless you have a serious problem.
– What you do is turn the machine off, if you can. Then press the Left-shift + control + option key and the power button all at the same time.
– For more information, search for the words: macbook reset fix battery. Make sure you only look at the search result that point to apple.com — others may be misleading.

Last update 10:23 PM 5/14/2014

Additional notes

Notifications of new show notes and edits are tweeted at: twitter.com/ddhart.
– They're tagged with #Zentech.
– When what's said is unclear to me (or I'm unfamiliar with a topic) I tend to quote (" ") verbatim.
– Editor's comments are delimited by < >

The audio for this show has been posted here

Among other topics, the guys talked about the Heartbleed vulnerability, "the greatly exaggerated death of XP" and a security issue with Microsoft's Internet Explorer.

The Pentatonix song was played during the intro, again. Glenn thinks they are a wonderful entertainment group and suggested that listeners check them out on Youtube.

The disclaimer:
The views and opinions expressed on our show are those of the speakers only and not necessarily those of KVMR, its board, management, staff or contributors.

Glenn thanked those who've become supporting members of KVMR. If you'd like to become a member, the local number is 530-265-9073 or you can join at kvmr.org.

Glenn started the Google Hangouts broadcast of today's show but wasn't sure it was actually running. He thought he needed a plugin. Paul said Firefox does need a plugin but thought that the Chrome browser already came with the plugin. Glenn said no, because it's prompting him to install it.

Paul mentioned that Google bought Youtube because their own service, Google Video, didn't work out. He went on to say that Microsoft was late to the social media scene and tried to make up for it with the Metro interface in Windows 8. He complained that the native apps, like Skype, for Win8 take up the entire screen when running.

Recently, Glenn tried to find Microsoft Office on his new touch screen laptop, but couldn't. He knows it's on the computer. Paul said that pressing the Windows Key + Q initiates a search and that there are 3 ways to search, depending on what you're doing at the time: search for an application, a file or the internet.

The Department of Homeland Security suggested that people don't use the Internet Explorer browser because a zero-day exploit was found. It's true for all versions of IE and on all platforms. As late as yesterday, there is no fix for it. The suggestion is to use a different browser. If you have used nothing but Internet Explorer, Paul suggested you switch to Chrome rather than Firefox. Chrome is simpler, smaller, lighter and integrates with Gmail.
<Microsoft Rushes to Fix Browser After Attacks; No Fix for XP Users
But now Microsoft changed its mind. One for the road: Microsoft patches Windows XP for SA 2963983>

At this point, Glenn verified that Google Hangouts is indeed broadcasting this show.

Paul continued explaining the Internet Explorer exploit. What's generally called a watering hole attack is when the bad guys target a popular website: LexisNexis, New York Times, etc. They want to target a site that gets a lot of traffic by installing malicious code on it. Then, when an IE user visits the website, any of various exploits take place: a virus gets on the user's computer, information is stolen, etc. Such an attack can evolve so quickly that an anti-virus program may not catch it because the anti-virus program can't be updated quickly enough.

Paul said that Microsoft Security Essentials has fallen so far behind other anti-virus programs that it's not even on the rating charts. It's "not a valid anti-virus anymore". It's "75% effective at best". In its place, Paul has come to like Avast, while Glenn likes AVG.

If you install Avast it gives you the option to install Dropbox & Chrome. If you don't really need them, it's best to skip them. When installing Avast, There's a customize option where you can configure what features get installed. Paul found that he needs "file update", "file scanner" and "browser fix", but doesn't need "web protection" or "email protection". The browser fix scans the plugins for Internet Explorer and Firefox.

Windows XP is no longer supported.
– Get a newer operating system. <Win7, Win8 or Linux>.
– It's important to remove Microsoft Security Essentials. Not only does it not work well anymore, but it's not supported any longer.
– Don't use Internet Explorer with XP.
<7 tips for keeping Windows XP secure without Microsoft’s support>

If you buy a new computer to replace your XP machine, don't delete the data off the old machine before you've transferred it to the new one. And, leave the XP machine intact for a week or two just in case there's some data you forgot to transfer, like your tax data. Don't rely on backed-up data until you've tried loading it onto your new machine.

Paul suggested replacing XP with a distribution of Linux called Lubuntu. The interface is similar to XP and it comes with the Firefox browser, the Thunderbird email program and it will come with either Open Office or Libre Office. <See the Favorite Programs & Utilities file for more info about these Microsoft Office replacement programs>.

Lubuntu comes with a window manager that allows you to choose the interface you like as a replacement for explore.exe — similar to the file explorer in XP. In particular, The window manager called FVWM (Free View Windows Manager) is most similar to the file explorer in XP.

Paul talked a bit about the Heartbleed defect:
– The Heartbleed flaw is not a virus; it's a defect in some in some open source software — a programming flaw.
– It tends to be used a server (websites) rather that a client (on your local computer).
– It provides the encryption of data moving between your computer and your bank, for instance, when you see "https" (not http) in your address bar.
– Public and private keys are used to encrypt and decrypt the data. <See "Heartbleed explained" below>.
– On some browsers, you can click just to the left of the address bar (left of where it says https://…) to get info about the certificate for the website.
– The defect in the code was introduced in 2011 and was only recently discovered. It's rumored that the NSA has known about it for some time.
– The open source program that provides the Secure Socket Layer transactions (SSL) and is at the center of the Heartbleed issue is called OpenSSL.

How do you find out if a website you use is vulnerable to a Heartbleed attack?
– Go to norton.com/heartbleed and enter the URL of the website. <You'll have to click thru a couple of pages, or just go to http://safeweb.norton.com/heartbleed>
– Norton will tell you if it's vulnerable NOW, but not how long it's been vulnerable or when it was fixed.
– If the website checks out ok, change your password on that site.
– There have been complaints that Norton and McAfee don't perform a thorough check for Heartbleed problems.
<Heartbleed explained>
<Another Heartbleed checker>
<@ProPublica: Report: NSA exploited #Heartbleed security flaw for two years>
<Security Flaw Could Reach Beyond Websites to Digital Devices>

Glenn said AOL recently announced that changing your AOL password is not enough. The company has other security issues.

Glenn heard of a way to fix the Internet Explorer problem <mentioned above>:
– Run IE and go to tools -> manage -> addons. Then under 'Show', select "show all addons" and "under Microsoft third-party application component there's a Shockwave Flash object in Microsoft Windows and it says something 30, and that is supposed to be disabled". <I couldn't make sense of "something 30", but that's what he said>
– This is a temporary fix until there's a patch for IE. <I don't know if you're supposed to change it back after IE is patched, Glenn didn't say>
– Apparently the problem is how IE communicates with its plugins.

KVMR's membership drive starts on 5-5-14 (thru 5-17-14) and as far as what's known now, there will be a Zentech show on 5-14-14. They expect to have Coryon Redd on again at that time.

There is Maker Fair coming up at the San Mateo County Events Center on 5-17-14 & 5-18-14. If you're going to, try to carpool because parking may be a problem.
– Glenn has been promised 2 pairs of tickets to the event. He gave away 1 pair on today's show to a caller named Doug. The other pair will be given away on the next show 5-14-14.
– The local Maker group is The Curious Forge, located on Loma Rica Drive in Nevada City.
– The Maker fair has some things in common with the Burning Man Festival. It has some art projects and superfluous technology, mostly for entertainment. <I think you have to keep your pants on, though>.

Glenn noted that no one had joined the Google Hangouts broadcast of this show. There may have been some technical problems. This is still a work in progress and eventually they hope to get things going. The nice thing is that a video of the show will be posted to Youtube. Glenn said people "can find it at zen tech kvmr at gmail dot com". <I think you should search Youtube for the words: zen tech kvmr>. If you have trouble finding it, write to zen at kvmr dot org.

Paul found classicshell.net for Windows 8 & Windows 8.1 that restores some features found on earlier Windows versions:
– Brings back the Start Button,
– Bypasses the Metro interface

Changelog:
added link: Re: IE patch for XP -> Microsoft patches…
spelling: Lexus Nexus to LexisNexis
added link: post-support for XP -> keeping Windows XP secure
corrected link: to def. of URL

Last update 9:23 PM 8/14/2014

Additional notes

Glenn and Coryon Redd were in the studio. Paul called in.

You can find Coryon at coryon.com.
Phone: 530-277-2940
His company:
– Builds websites
– Does internet marketing
– Does strategic planning
– Works to build businesses

Notifications of new show notes and edits are tweeted at: twitter.com/ddhart.
– They're tagged with #Zentech.
– When what's said is unclear to me (or I'm unfamiliar with a topic) I tend to quote (" ") verbatim.
– Editor's comments are delimited by < >

The show was mostly about Google, Google Plus, Google Hangouts and how to promote your business using these tools.

This show was broadcast at Google Plus Hangouts on Air.

Coryon explained Hangouts as a place to have a conversation with multiple people using your computer, similar to using Skype.
– You can share media (a picture, video, etc.) with the other people.
– The "on Air" is a recent addition that adds more features — like posting a recording of the meeting to Youtube afterward.
– You can promote your business using Google Hangouts by making a short video (a short "Google Hangout") and it will end up on Youtube for your customers to see.

The video of this particular show will become available after the broadcast. This is trial run of Hangouts. It's not certain that future shows will be on Google Hangouts. But if this format is adopted, future shows will also be available as videos.

Currently, this broadcast is being recorded by Coryon's computer. Glenn may sound a little weak in the recording of today's show because he was not speaking directly into Coryon's microphone. The KVMR has yet to work out how to get the audio from the studio's control board to the recording computer.

Some other features of Google Hangouts:
– You can open it to the public or keep it private just for certain participants.
– It saves the video to Youtube, but first "you need to link it to your Youtube channel".

Setting your Google Plus options is easy.
– If you are logged in to Gmail, for example. in the upper right corner is your user name with a plus next to it; click it to get to Google Plus.
– When you're in Google Plus, there is a menu on the left where it says "Home" (or its icon). Hover your mouse over it and you'll get a menu of features available in Google Plus. In particular, you'll find "Events" and "Hangouts", which are very similar.

To start a Hangout on Air, click on Hangouts and at the top you'll find "Hangouts on Air". Click on "Start a Hangout on Air". You can start the Hangout immediately or later using the 2 options: "Now" & "Later". You'll also give it a name and a brief description. If you selected "Later", you can schedule a time & duration. If it's a private Hangout, you then invite other Google Plus users: click the icon of a person next to the plus sign.

When you're first setting things up it will try to connect your Google Plus account with your Youtube account and will ask to verify your identity. Glenn had some trouble getting verified; it took a couple of tries. Coryon said he's had similar experiences when setting up other Google services, sometimes it just doesn't proceed. He found that refreshing or reloading the page solved the problem.

Coryon facilitates a group called Nevada City Online, and using Google Hangouts it's become one of the biggest business groups in Nevada County.

Paul asked if remote desktop control is one of the features of Hangouts. Coryon said it is but he hasn't tried it yet. His preferred tool for online screen sharing and collaboration is join.me. Glenn thought that join.me will only share screens but not do remote control, but Coryon said remote control is possible if you grant permission to the other user. Paul mentioned that Teamviewer is a similar tool.

To do remote control, a small bit of code needs to be downloaded: a plugin or extension — that's best NOT used with Internet Explorer. Apparently, the Microsoft browser doesn't get along well with Google services: it will either fail completely or work inconsistently. Coryon's prefers to use Chrome — a "fast, nifty, easy-to-use browser". Glenn said he had trouble installing the Google Plus add-on into Firefox and will have to go back and look at it again.

The Google services mentioned so far are free, Coryon said, but Google uses the 'freemium' model which means additional features can come at a price — e.g. though Gmail is free, if you want more storage capacity, you pay for it.

Coryon took a moment to give out the Hangout link for this broadcast: goo.gl/FgmfbL

Coryon talked about link shorteners:
– Go to goo.gl to shorten a long URL. As a bonus, it will also keep usage statistics like how many people used that particular URL.
– The usage statistics are handy for your business. Use different shortened links in various paid ads to see which ads or promotions generate the most traffic to your website.
– Other shorteners: bit.ly & tinyurl.com.
<Google's URL shortener can generate QR codes too>

Coryon noted that we are often asked to trade much of our privacy for the use of free tools, features and applications that haven't been available until recently. He seems to be ok with giving up some privacy. The information Google collects about us is sold to advertisers, helps Google pay it's bills and keeps many services free. Google even reads our emails, in an automated way, to bring us targeted advertising.

Coryon said that, over the years, Google has worked on many projects, some of which succeeded and others failed — no more Google Buzz and Reader. It's now working on a charging network for electric cars that can also draw power from the cars during peak electricity usage hours as well as charge the cars during low usage hours. In effect, the cars become a gigantic, dispersed battery.

Paul asked Coryon what he thinks about Google's "don't be evil" policy, and he said he's not seen anything overtly evil in what Google has been doing, but, on the other hand, they do sometimes push the limit.

Other features in Hangouts:
– Q&A is where people can ask questions before and during a Hangout.
– The question can be highlighted while it's being answered so people can stay on topic.

Coryon talked more about the marketing uses of Hangouts. His business is batteries4less.com. He sells batteries for cell phones laptops, cameras, etc. and people often have questions for him. So, he started a series on his Google Plus page called Battery Buzz to provide answers. The resulting videos are saved and they quickly gain a high ranking in Google search results.
<I'm not completely sure this is right, but try the following links for Battery Buzz:
http://blog.batteries4less.com/
http://blog.batteries4less.com/battery-buzz-live>

Glenn thanked supporters of KVMR. If you'd like to become a supporter, please visit KVMR.

Katherine called asked for info on where to repair the glass in a cell phone.
– Send an email to zen at kvmr dot org and you'll get a reply with references.
– Coryon said there's a great new local shop cellguru.com. It's run by Jeffrey Hein, an occasional cohost here on Zentech. <I think he misspoke the URL, I came up with www.thecellphoneguru.com>

John called. He tried to get to the Zentech Hangouts page. But when he search for it he got about a hundred results for Zentech. Which is the correct one?
– Try searching for the words: zen tech kvmr. That should give just one result.
– Coryon suggest the guys get a custom URL for the Zentech Hangouts.

Paul asked if it matters for a business to have it's own domain name (widgets.com instead of something like widget.wordpress.com).
– Coryon thinks it does matter. It promotes your brand and it looks much more professional.
– You own domain name is fairly inexpensive. Godaddy.com (or the perferred — bluehost.com) are under $10 per month. Installing WordPress from wordpress.com is free. It's much cheaper than it was 10 or 15 years ago.

Last update 10:21 PM 4/23/2014

Glenn was in the studio with Adam Brodel from Smarter Broadband. Paul was traveling somewhere.

Contact info for Smarter Broadband – internet service and PC repair:
530-272-4000
sales@smarterbroadband.com
<Adam was on 12-12-12 show
Not too long ago Smarter Broadband purchased Full Spectrum, which does PC repair>

Notifications of new show notes and edits are tweeted at: twitter.com/ddhart.
– They're tagged with #Zentech.
– When what's said is unclear to me (or I'm unfamiliar with a topic) I tend to quote (" ") verbatim.
– Editor's comments are delimited by < >

Mikail sent Glenn some links concerning Windows XP and a 3-D printer for $299.
– 3-D printers have come down on price a lot.
– Adam read about an entire house being built in Norway using a 3-D printer.
– Many kinds of thing are being created with the printers, including guns.
< $300 3D printer Kickstarter campaign raises $1 million in funding in 24 hours>
< How to survive the Windows XP apocalypse>

Support for Windows XP ended yesterday. Glenn thought that support for Microsoft Security Essentials has ended, too. Adam corrected him: support for Security Essentials will continue for now but Microsoft hasn't given a date for its demise. <I heard that Security Essentials support will continue for later versions of Windows.>
– Some anti-virus programs, like Avast, will, for the time being, will continue to be updated for XP users.
– Unless you have a very strong reason to continue using XP, it's time to move on, Adam said.
– There are places that will update your XP computer to a later operating system.
– Consider getting a new computer rather that upgrading, if your computer is about 5 or more years old. Prices for new computers can be on par with paying for the upgrade and data migration.
– Adam said his company could do the upgrade. The license for Windows 8 is about $110. Moving your data is an additional $129 (Win8 can't be installed while keeping the data and programs in place). Reinstalling the programs is an additional cost, but that's something you can do yourself.
– Adam mentioned PC Mover, an application that can move the programs without having to reinstall them. His company hasn't tried it yet so he didn't know how well it works.
– Windows 8.1 doesn't have the data mover feature that came with Win7 and Win8, so Microsoft is offering PC Mover Express for free.

Nick called to add some details about upgrading an XP machine.
– Upgrading an XP machine purchased just a couple of years ago is often not viable.
– Minimal system requirements for Windows 7 & 8 don't lead to acceptable performance of the upgraded older computer. The requirements for RAM, for instance, will tilt ones choices toward just getting a new PC.
– Video cards on machines older than a couple of years often aren't supported by Win7 or 8, even if the "arrow mode" is turned off.
– There are more details at 4reliablecomputers.net : Nick's business.
– The sunset date for Windows Defender updates is 1 year from now. <Maybe he meant Security Essentials>

Deborah called with a Mac question. She updated her Flash Player to version 13.0.0.182 and now she can't play her videos. She went to the Flash Player's web site and ran their diagnostic that confirmed to her the player was installed.
– The guys aren't very familiar these types of Mac issues. Glenn suggested she try the VLC player instead of Flash.
– Glenn asked her to send him an email and he'll consult others about the problem. Send the email to zen at kvmr at org.

Pam called with a question about her too-old-to-updated XP computer that's on a dialup internet connection. Someone told her that Win7 is better suited for use with dialup. And, is a Mac a better choice for dialup.
– Macs don't support dialup anymore.
– Adam noted that Win8 interacts with Microsoft while online, which can slow things down while using dialup. Adam uses Win7 and likes it very much
– To keep from getting bogged down on a dialup connection; Glenn suggested that she keep automatic updates turned off until she gets to a wi-fi hotspot, where she can update at broadband speeds.
– Choose a laptop for a new machine, so when you need to do big downloads, it would be easier to lug it to a wi-fi hotspot.
– Give Adam a call to see if or when his broadband service is coming to your area. His phone is 530-272-4000.

Pam called in. She has Norton for her anti-virus and wondered if it will continue to be updated on her XP.
– If you paid for it, then it will be updated, but for how long is questionable.
– An anti-virus program is not a substitute for updating the operating system.
– An anti-virus program is only as good as its last update.
– Glenn's other security precautions: if you don't recognize an email, delete it and don't click on links in emails, even if they are from a friend (unless it's something you're expecting).

Tomas called. He has an old Dell XP and has been looking to upgrade to a Google Chrome Book computer, since his needs are modest. He likes their cheap price and the prospect of fewer viruses. He wondered if there were disadvantages to the Chrome.
– Chrome is more like a tablet than a PC, Adam said. But if you're doing simple things like web browsing & email, it should be fine.
– Glenn went to Google's website and found that HP is selling a Chrome Book for $279.
– You won't be able to install something like Microsoft Office in a Chrome Book, but you can use Google Docs to get similar functionality online.
– Programs like the Flash Player & Adobe reader run as plugins on a Chrome Book: they work as part of the Chrome browser.
– Chrome Books depend heavily on the internet for the things you'll be doing, including data storage, so be sure to have a good <fast> internet connection.

Marilyn called. She downloaded some software but didn't get the registration number with it. If she upgrades to Win7, will she not be able to use that software anymore?
– It depends. If you were never sent a registration number, it may not require one. Check the website where you download it to see what their registration policy is.
– Use Belarc Advisor to scan your computer. It will tell you what programs you have installed. And for some of the programs, it will tell you their registration numbers.

Marilyn has an older version of Microsoft Office (circa year 2000) and was told that older programs like that may run on the newer versions of Windows.
– That's possible. It's one more thing to consider before upgrading.
– You may be able to set the compatibility mode for some software to mimic Windows XP in the newer Windows version, but there's no guaranty that will be sufficient.
– The documents created with the older Office can generally be read by newer versions of the Office suite or even other programs.
– Use Google Docs to edit Office documents from various versions of Office.
– Try Office 365 — a cloud version of Office. <Sounded like Glenn said it's free for now, but there will be a subscription service eventually.>
– There are other programs, like Photoshop, that are moving to the cloud and charging a subscription fee. Glenn doesn't care for that business model: Software as a Service (SaaS).

Nick called in again to say he uses Smarted Broadband and likes the service.

He also had a tip for avoiding downloads of big files over dialup. He said some email programs that run on the user's machine have a setting that prevents big files above a certain size from being downloaded automatically.
– The user has to give permission for each big file to be downloaded.
– Not all email programs have this option.
– He's never seen that type of setting in online email services <Yahoo, Gmail, etc.>, only the programs that run on the user's machine.
– Adam will sometimes advise people to use web-based email because the user can choose what to download and whether to delete email with big attachments. <I think the IMAP protocol offers that choice for people using a mail program that's running on their machines>
– Using the web-based email from your service provider, rather that Gmail, Yahoo, etc., could mean a lot fewer ads, which can slow things down for dialup users.

Nick also cautioned dialup users about lightning strikes coming over the phone lines. He said it's cheaper to replace the modem board in a desktop computer than having to replace an entire laptop. <Laptops being harder to service>

Michael called to say he's been using a Chrome Book for over a year and he's happy with it.
– He said that there are thousands of app that can be used on it.
– You can use an extern USB drive for local storage.
– You can use cloud-based storage like Google Drive for online storage.
– He offered to talk to Tomas (above) about any questions he might have. Michael's phone number: 530-277-6927

Last update 11:28 PM 4/9/2014